Economic and policy uncertainty, shifting customer expectations, industry convergence, and rapid advances in artificial intelligence are creating new pressures—and new possibilities—for banks, investment managers, insurers, commercial real estate, and private equity firms. Drawing on Deloitte’s latest industry outlook research, we’ll discuss:

The forces shaping financial services in the coming year.
How evolving customer expectations and industry convergence are reshaping businesses.
Where AI transformation could create meaningful value.

Participants will evaluate the trends in the financial services industry and identify practical considerations to help their organizations make informed choices, modernize with purpose, and position themselves for the opportunities ahead.