Attendees may choose breakout sessions depending on their interests and time available. Please see below for the full schedule and descriptions of the breakout sessions. We are still putting the final touches on our conference agenda and invite you to check back frequently for updates. If you have any questions, please contact us. | Monday, April 15 | | | | | | 2:30 p.m. – 3:30 p.m. | | Networking Groups Kickoff 60 minutes | Wrigley Lawn
Come meet other HR leaders with similar interests, issues, or backgrounds! Based on attendee interest, we will be assigning all IMPACT attendees to a specific Networking Group. You’ll receive an email prior to the conference to let you know which group you are in. At this event, you’ll meet the other members of your group, as well as your Bersin facilitator. After the event, you’ll have the opportunity to move through the conference with your Networking Group, stay in touch with your group via the conference mobile app, and join your group once again for lunch on Tuesday to discuss issues and reflect on your IMPACT experience so far. | | | | OPENING EVENT | 4:00 p.m. – 5:00 p.m. | First-Mover Advantage: 2019 Deloitte Global Human Capital Trends LaunchKEYNOTE | 60 minutes | Frank Lloyd Wright Salon EF
Be the first to know, so you can be the first to lead. Join us for the exclusive launch of the 2019 Deloitte Global Human Capital Trends report and get VIP access to the insights you need to prepare for the work, workforce, and workplace changes to come. Hear the hottest findings from our annual survey from the report authors themselves.
Emcee: Erica Volini, US Human Capital Leader & Principal, Deloitte Consulting LLP
Panelists:
- Josh Bersin, Advisor, and Founder of Bersin & Associates
- Brad Denny, US Human Capital Power & Utilities Leader, and Principal, Deloitte Consulting LLP
- Heather Stockton, Deloitte Global Human Capital Leader, and Partner, Deloitte LLP
- David Mallon, Chief Analyst, Bersin™, Deloitte Consulting LLP
| | | | 5:00 p.m. – 6:30 p.m. | | Welcome Reception 90 minutes | Paradise Pool | | | | Tuesday, April 16 | | | | | | 7:45 a.m. – 8:45 a.m. | | Breakfast 60 minutes | Sponsor Foyer
Join us for breakfast hosted by gold sponsor, Degreed. | | | | KEYNOTE | 8:45 a.m. – 10:00 a.m. | Corporate Responsibility Meets Citizenship: A New Role For HRKEYNOTE | 75 minutes | Frank Lloyd Wright Salon EH
The global workforce is going through a new set of challenges: automation and skills gaps are changing jobs while income inequality, lagging productivity, and issues of trust are changing work culture. In this keynote presentation, Josh Bersin will bring together some of the biggest economic and cultural issues facing the workforce and give the HR leader a new manifesto for change. As we prepare for a new decade, we have a new set of mandates for business leaders and HR, and this presentation will give you the insights and inspiration to set your agenda.
Speaker: Josh Bersin, Advisor, and Founder of Bersin™
| | | | 10:00 a.m – 10:10 a.m. | | Transition break | | | | CONCURRENT SESSIONS | 10:10 a.m – time varies (see sessions for details) | THE UNLEASHED INDIVIDUAL | Everybody Wins: Empowering Life-long Learning and the 21st Century CareerPANEL | 50 minutes | 10:10 a.m. – 11:00 a.m. | Frank Lloyd Wright Salon IJ Externally, organizations face volatile markets, stiffer global competition, and rapidly changing industries. Internally, they face unstable and constantly changing workforces, the consistent need to upskill workers, and evolving worker expectations. Enabling workers to navigate 21st-century careers demands that companies fundamentally reshape their approach to learning and careers, providing tailored solutions that empower individuals to reinvent themselves. The 2018 Deloitte Global Human Capital Trends study found that only 9% organizations feel very ready to address this issue. This panel will focus on how some organizations are growing talent capabilities within the flow of work, allowing employees to find, pursue, and excel in the Future of Work.
Participants in this session hear from four organizations that are:
- Creating a link between talent acquisition and HR systems to enhance visibility and understanding of employee career planning and progression, with measurable business results;
- Matching projects across the enterprise to employees with diverse skills looking for new experiences;
- Supporting workers’ own personal learning strategies– in the style, time and place that works for them; and
- Uncovering hidden and under-leveraged pools of talent that could provide great long-term value if companies.
Moderator: Chelsey Taylor, Lead Advisor: Learning and Career, Bersin™, Deloitte Consulting LLP
Panelists:
- Christina Carter, Sr. Career Experience Consultant, Cox Enterprises
- John Jordan, Head of The Academy and Advisor Development, Bank of America
- David Leaser, Senior Executive for Strategic Growth Initiatives, IBM
- Alan Richardson, Vice President, Learning and Development, Royal Bank of Canada
Track: The Unleashed Individual | To see other sessions in this track, please click here. | | | THE PIONEERING HR FUNCTION | More than Sticks and Boxes: The Future of the HIHR Operating ModelRESEARCH | 50 minutes | 10:10 a.m. – 11:00 a.m. | Frank Lloyd Wright Salon GH
Despite HR’s efforts to reinvent themselves, workforce and business challenges hinder HR’s ability to build capabilities, deliver innovation, and craft engaging experiences for the workforce ecosystem. The digital organization, the proliferation of technology and data, as well as the rise of teams are impacting HR’s ability to interact meaningfully with employees and create value.
Participants in this session will:
- Review initial findings from our High-Impact HR Operating model study;
- Explore how HR can design an agile, fit for purpose operating model that helps propel the function – and the business into the future;
- Hear about the challenges and lessons learned from a leading organization amid transformation.
Speakers: - Denise Moulton, Vice President, HR & Talent Acquisition Research Leader, Bersin™, Deloitte Consulting LLP
- Jeff Mike, Vice President and Head of Research Ideation, Bersin™, Deloitte Consulting LLP
- Tod Day, Global HR Shared Services Manager, Bechtel Corporation
This session will be recorded. Track: The Pioneering HR Function | To see other sessions in this track, please click here. | | | THE SYMPHONIC ORGANIZATION | Developing Leaders Capable of Cultivating a Teaming MindsetSOLVE-A-PROBLEM | 130 minutes | 10:10 a.m. – 12:20 p.m. | Frank Lloyd Wright Salon AB
Building a "network" of teams' mentality and approach requires building upon several fundamental principles; creating empowered mission focused teams, reorganizing around customer needs, and leadership focused on cross team visioning and communication.
Participants in this session will:
- Actively explore the challenges leaders face in building teaming mindsets;
- Identify the capabilities leaders need to so effectively and how organizations can support their development;
- Brainstorm solutions with other attendees; and
- Present their proposed solutions to the rest of the audience.
Facilitators: Track: The Symphonic Organization | To see other sessions in this track, please click here. | | | THE HUMANISTIC WORKPLACE | The Future Human Workplace: Creating Cultures that WorkSOLVE-A-PROBLEM | 130 minutes | 10:10 a.m. – 12:20 p.m. | Frank Lloyd Wright Salon CD
Have you heard “Employees are our greatest assets” and “Customer always come first,” yet actions say otherwise? Despite good intent, putting this vision into action is difficult. Why? Many organizational cultures are employER centered. There is a clear correlation between positive employee and customer experiences and it is critical to shift focus to more human-centered approaches to drive business impact.
Participants in this session will: - Discuss elements that enable and hinder the move to a Human-centered culture;
- Hear from others who have had success in this move; and
- Consider decision points along their journey.
Facilitators: | | | Innovation Lab: Crafting the Digital Employee Experience and Communicating with Digital Natives10:10 a.m. – 11:00 a.m. | Camelback Does the way you communicate with your employees reflect you company culture? Have you started using innovative digital tools to change the way you communicate with your employees? Come and experience how the use of new digital tools and platforms can enhance the employee experience and learn how you can create cutting edge communications that resonate with the audience, empower continuous engagement, and drive long-term sustainable performance. | | | | 10:10 a.m. – 12:20 p.m. | | SOLUTION PROVIDER | Bersin Solution Provider Program Update SP | 50 Minutes | 10:10 am – 11:00 am | Copper
James Dickson, Sales Leader, Solution Providers, Bersin™, Deloitte Consulting LLP
Franz Gilbert, Vice President, Solution Provider Programs, Bersin™, Deloitte Consulting LLP | | | | 10:45 a.m. – 11:45 a.m. | | Smoothie Break | Sponsor Foyer Grab a smoothie from our smoothie bar located next to the registration desk. Sponsored by Limeade. | | | | 11:00 a.m. – 11:30 a.m. | | Networking break | Sponsor Foyer Join us for a quick snack and networking break sponsored by gold sponsor, Desire2Learn. | | | | CONCURRENT SESSIONS | 11:30 a.m. – time varies (see sessions for details) | THE UNLEASHED INDIVIDUAL | Performance Management Disrupted: Empowering Individuals and Teams to Do Their Best WorkRESEARCH | 50 minutes | 11:30 a.m. – 12:20 p.m. | Frank Lloyd Wright Salon GH
It’s time to disrupt performance management. In a world of constant change, flattened hierarchies and humans working together with smart machines, a new era of performance management has arrived.
Participants in this session will:
- Review the state of innovation in PM so far;
- Explore why eliminating ratings or reviews is not the silver bullet; and
- Delve into the mindset that organizations need to adopt to enable performance in a manner that is intrinsic to daily work and seamless to managers and employees.
Speakers: - Kathi Enderes, Vice President and Talent & Workforce Research Leader, Bersin™, Deloitte Consulting LLP
- Dr. P.V. Ramana Murthy, EVP and Global Head HR, The Indian Hotels Company
This session will be recorded. Track: The Unleashed Individual | To see sessions in this track, please click here. | | | THE PIONEERING HR FUNCTION | There’s No Innovation Without ExperimentationPANEL | 50 minutes | 11:30 a.m. – 12:20 p.m. | Frank Lloyd Wright Salon IJ
High Impact HR organizations are pioneers, comfortable with experimentation within HR in service of greater impact in the rest of the organization.
Participants in this session will:
- Engage with a panel of leading organizations that are experimenting with alternative HR operating models, reinventing the component parts of HR, and developing future-focused capabilities that keep the HUMAN in work;
- Learn how these organizations are achieving a culture of experimentation in HR;
- Benefit from ‘lessons learned’ of organizations that have tried new things.
Moderator:Jenny Park, Lead Advisor: HR, Talent Acquisition, and Organizational Design, Bersin™, Deloitte Consulting LLP.
Panelists:
- Jules Annear, Organization Design Specialist – People Experience, Inland Revenue Department
- Diana Eid, Director and Head of Global Recruiting, Draxlmaier
Track: The Pioneering HR Function | To see sessions in this track, please click here. | | | | | | | 12:20 p.m. – 1:30 p.m. | Lunch70 minutes | Wrigley Lawn
Join us for lunch hosted by platinum sponsor, ServiceNow. Take a peek at table topics to find like-minded peers. | | | | CONCURRENT SESSIONS | 1:30 p.m. – time varies (see sessions for details) | THE UNLEASHED INDIVIDUAL | Are the ‘Great’ Conversations Really Happening?PANEL | 50 minutes | 1:30 p.m. – 2:20 p.m. | Frank Lloyd Wright Salon IJ Over the past decade, organizations have learned that feedback and coaching are imperative for employee development. Several organizations have redesigned their performance processes centered around a coaching and feedback model. We now have technology that is enabling and capturing feedback. But the question remains--Are the 'great' conversations really happening? Participants in this session will: - Hear panelists from leading organizations share perspectives on what they've done to drive great conversations as part of their cultural DNA;
- Take away key practices for organizations striving to move the needle on quality of feedback conversations; and
- Learn about the opportunities and outcomes associated with embedding feedback in the flow of work.
Moderator: Nehal Nangia, Lead Advisor: Performance Management and Workforce Planning, Bersin™, Deloitte Consulting LLP Panelists: - Genevieve M. Daniels, Manager, Organizational Development at the Children's Hospital of Wisconsin
- Dr. P.V. Ramana Murthy, EVP and Global Head HR, The Indian Hotels Company
- James C. Webb, Head of Global People Development and Engagement, Fossil Group
Track: The Unleashed Individual | To see other sessions in this track, please click here. | | | THE PIONEERING HR FUNCTION | Revolutionizing HR: Different is GoodCASE STUDY | 50 minutes | 1:30 p.m. – 2:20 p.m. | Frank Lloyd Wright Salon GH The HR function must show innovation, leadership and creativity to lead the business. But what does this mean? You will hear the story of one organization that is revolutionizing HR. Participants in this session will: - Learn how NASA transformed their HR Operating Model;
- Discover how HR is leading the way in proactively addressing the Future of Work; and
- Hear how digital and technology are leveraged to imagine new ways of work getting done.
Speaker: Nicholas Skytland, Agency Talent & Technology Strategist, NASA Track: The Pioneering HR Function | To see other sessions in this track, please click here. | | | THE SYMPHONIC ORGANIZATION | Designing the Employee Experience for Collaboration – Failures and Lessons LearnedTELL-A-STORY | 110 minutes | 1:30 p.m. – 3:20 p.m. | Frank Lloyd Wright Salon CD A team-based organizational structure is a necessary but not a sufficient element when it comes to fostering collaboration. Tools and technologies, a growth mindset, rewards and recognition, all come together in a systemic way to build a networked organization.
In this ‘Moth-style’ storytelling session, multiple speakers will narrate one true story each where designing for collaboration went wrong and share the lessons learned.
Emcee: Chris Havrilla, Vice President and HR Technology Research Leader, Bersin™, Deloitte Consulting LLP
Track: The Symphonic Organization | To see other sessions in this track, please click here. | | | THE HUMANISTIC WORKPLACE | Diagnosing Your Organization’s WellbeingSOLVE-A-PROBLEM | 110 minutes | 1:30 p.m. – 3:20 p.m. | Frank Lloyd Wright Salon AB
Wellbeing is a strategic business imperative that is critical to employer brand and culture, and organizations that have a purposeful and holistic wellbeing strategy that provides support to address their employee’s physical, financial, mental and socials needs tend to outperform their competitors. In fact, according to Bersin by Deloitte’s High-Impact Rewards (HIR) research, high performing organizations are 11 times more likely to have a broad employee wellbeing strategy that extends beyond traditional physical wellness than their lower-performing counterparts.
Through this session, we will discuss Deloitte’s Unified Wellbeing framework, followed by hands-on self-assessment of participant organizations vs. the four pillars of the framework. Finally, participants will have the opportunity to collaborate and discuss unique organizational challenges and address organizational readiness for change on the wellbeing front. Participants in this session will: - Describe the business drivers of wellbeing;
- Apply Deloitte’s Unified Wellbeing framework to assess the current state of wellbeing in their organizations;
- Identify solutions to address their organization’s current state wellbeing challenges; and
- Develop an action plan to drive change and improve wellbeing in their organizations.
Facilitators: - Jill Korsh, US HC Benefits & Wellbeing Practice Leader, and Managing Director, Deloitte Consulting LLP
- Mike Gilmartin, Senior Manager, Deloitte Consulting LLP
- Pete DeBellis, Vice President and Total Rewards Research Leader, Bersin™, Deloitte Consulting LLP
- Matthew Deruntz, Senior Research Analyst, Bersin™, Deloitte Consulting LLP
| | | Innovation Lab: Crafting the Digital Employee Experience and Communicating with Digital Natives1:30 p.m. – 2:20 p.m. | Camelback Does the way you communicate with your employees reflect you company culture? Have you started using innovative digital tools to change the way you communicate with your employees? Come and experience how the use of new digital tools and platforms can enhance the employee experience and learn how you can create cutting edge communications that resonate with the audience, empower continuous engagement, and drive long-term sustainable performance. | | | | 2:20 p.m. – 2:30 p.m. | Transition break | | | | CONCURRENT SESSIONS | 2:30 p.m. – time varies (see sessions for details) | THE UNLEASHED INDIVIDUAL | Virtual Reality in the Flow of Work: Practice makes Performance?CASE STUDY | 50 minutes | 2:30 p.m. – 3:20 p.m. | Frank Lloyd Wright Salon GH Seeing the value of technology play out in the world of sports, Walmart business leadership piloted VR in their 200 training center centers across the USA -not just with technical training, but also for soft skill applications. Participants in this session will learn how one well known company has successfully woven VR into the flow of work and made it an integral part of its talent development strategy.
Speakers:
- Brock McKeel, Sr. Director Central Operations, Walmart
- Andy Trainor, Senior Director, U.S. Academies, Walmart
Track: The Unleashed Individual | To see other sessions in this track, please click here. | | | THE PIONEERING HR FUNCTION | Pioneering HR: Leading into the FuturePANEL | 50 minutes | 2:30 p.m. – 3:20 p.m. | Frank Lloyd Wright Salon IJ A new breed of HR professional is rising to navigate the shifting digital landscape by embracing technology, leaving behind traditional tasks, and applying a uniquely human skill set to focus on higher-value, strategic roles. Enter the exponential HR professional, an innovative, courageous leader helping to define the Future of HR and build new HR capabilities from the inside out. Join us to hear from and be inspired by a panel of speakers who have embraced what it means to be an exponential HR professional and the resulting impact they have seen.
Participants in this session will:
- Learn the strategies and tactics of these HR leaders in reframing relationships with key business leaders to prepare them for the future of HR.
- Explore how a combination of technologies, analytics and pioneering HR leadership is driving the HR function forward.
- Understand how experimentation and innovation, along with delivering results, can help forge a path to the Future of HR.
Moderator: Jeff Mike, Vice President and Head of Research Ideation, Bersin™, Deloitte Consulting LLP
Panelists:
- Ira Kirkley, Sr. Director, HR Consulting, Children's Health System of Dallas
- JP Mula, Vice President, Customer Operations, Charter Communications
- Praveena Nathawat, Head of Talent Management and Diversity & Inclusion, Ericsson
Track: The Pioneering HR Function | To see other sessions in this track, please click here. | | | | | | | 3:00 p.m. – 4:00 p.m. | | Smoothie Break | Sponsor Foyer Grab a smoothie from our smoothie bar located next to the registration desk. Sponsored by Limeade. | | | | 3:20 p.m. – 3:45 p.m. | Transition break | | | | KEYNOTE | 3:45 p.m. – 4:45 p.m. | ReINVENTING HRKEYNOTE | 60 minutes | Frank Lloyd Wright Salon EF
Hewlett-Packard was the original garage start-up, beginning in a small garage in Palo Alto, California in 1939. In 2015, the company – whose one-time slogan was simply “Invent” – reinvented itself in a dramatic way. It split into two new companies — Hewlett-Packard Enterprise and HP Inc. At the center of it all, Tracy Keogh, the Chief HR Officer for the new HP Inc. was presented with both an opportunity and a challenge: to rebuild an HR function from the ground up and to have HR lead the way in the transformation and birth of two new businesses. Join Tracy as she shares her first-hand experience of re-inventing HR.
Speaker: Tracy Keogh, Chief Human Resources Officer, HP
| | | | 4:45 p.m. – 6:00 p.m. | | Evening Reception Squaw Peak Terrace
Join us for a reception hosted by diamond sponsor, BetterUp. | | | Wednesday, April 17 | | | | | | 7:45 a.m. – 8:45 a.m. | | Breakfast 60 minutes | Sponsor Foyer
Join us for breakfast hosted by gold sponsor, Peakon ApS. | | | | KEYNOTE | 8:45 a.m. – 10:00 a.m. | An Executive Conversation: Teams, Networks, & the Changing Nature of LeadershipKEYNOTE | 75 minutes | Frank Lloyd Wright Salon EF As the business environment becomes more competitive and digital disruption continues, organizations have become more team-centric, networked, and agile. It is no longer sufficient for leaders to just set vision or make the tough decisions. They must be master builders of networks and ecosystems. And at the top, the most senior executives must act as a symphony of experts, playing in harmony. Join our distinguished panel as they share their perspectives on the evolving nature of leadership in today’s increasing team-centric organizations, and how organizations are changing how they identify, grow, and support leaders in response.
Moderator: Keather Snyder, Vice President, and Head of Worldwide Sales, Bersin™, Deloitte Consulting LLP
Panelists: - Michael Arena, Author, Adaptive Space: How GM and Other Companies are Positively Disrupting Themselves and Transforming into Agile Organizations
- Tracy Keogh, CHRO, HP
- Dawn Sharifan, Head of People, Slack
- David Mallon, Chief Analyst, Bersin™, Deloitte Consulting LLP
| | | | 10:00 a.m. – 10:10 a.m. | | Transition break | | | | CONCURRENT SESSIONS | 10:10 a.m. – time varies (see sessions for details) | THE UNLEASHED INDIVIDUAL | Paradox of the Expanded Workforce: Evolving Your Approach to Risk in the Age of Individuals and InnovationSOLVE-A-PROBLEM | 130 minutes | 10:10 a.m. – 12:20 p.m. | Frank Lloyd Wright Salon CD
The need for workplace innovation, the rise of the individual and the increasing reliance on non-traditional employees in the workforce require leaders to take a new approach to managing people-related risk. In this highly interactive session, industry experts will help us explore the changing nature of risk associated with the “expanded workforce,” including freelancers, contractors and a workforce augmented by technology. We will also identify ways to manage that new type of risk while allowing for innovation through an engaging team collaboration and pitch similar to popular television reality games.
Participants in this session will:
- Explore the changing nature of risk in the organization associated with increasing adoption of freelancers, contingent workers and technologically augmented workforces;
- Participate in “safe space” collaboration to solve specific problems associated with risk and the adoption of robots, freelancers and other non-traditional sources of technology.
- Practice real-world approaches to managing risk while creating space for innovation and collaboration on emerging workforce-related opportunities.
Facilitators: - Jeff Mike, Vice President and Head of Research Ideation, Bersin™, Deloitte Consulting LLP
- Hailey Herleman, Partner, Talent & Engagement, IBM
- Jeff Wald, President and Co-Founder, WorkMarket, ADP
- Joanne Stephane, Principal, Human Resources Transformation, Deloitte Consulting LLP
Track: The Unleashed Individual | To see other sessions in this track, please click here. | | | THE PIONEERING HR FUNCTION | HR Reimagined: New Capabilities for Sustained Growth and SuccessSOLVE-A-PROBLEM | 130 minutes | 10:10 a.m. – 12:20 p.m. | Frank Lloyd Wright Salon AB
Is your HR team linking advancing HR capabilities to driving business strategy and supporting the workforce of the future? If not, it’s time for HR to pivot and begin to understand how new capabilities will enable HR to drive outcomes and sustain organizational performance for years to come.
Participants in this session will: - Discuss the evolving role of HR and the importance of transforming how work is done to deliver different outcomes for the business.
- Explore the types of capabilities the future HR function needs to do the job and drive increased value and efficiency; and
- Reflect on how the change applies broadly across the organization and understand the new focus, lens and mindset that needs to become embedded into the language of HR in the business.
Facilitators:- Denise Moulton, Vice President, and Talent Acquisition & HR Research Leader, Bersin™, Deloitte Consulting LLP
- Chris Havrilla, Vice President, and HR Technology & Solution Provider Strategy Research Leader, Bersin™, Deloitte Consulting LLP
- Gary Johnsen, Chief of Staff, HR Strategy and Excellence Practice, and Specialist Leader, Deloitte Consulting, LLP
- Derek Fenwick, Director of Professional Development, Infinity Rehab
- Stefanie Thornton, Head of Talent Acquisition, Fiat Chrysler Automobiles
Track: The Pioneering HR Function | To see other sessions in this track, please click here. | | | THE SYMPHONIC ORGANIZATION | The Power of TeamsRESEARCH | 50 minutes | 10:10 a.m. – 11:00 a.m. | Frank Lloyd Wright Salon GH
In response to a disrupted world, businesses are reinventing themselves to focus on teams as foundation to keep pace with the challenges. In this session, we share findings from our High-Impact Organization Design research, including how companies are decentralizing authority, moving toward product- and customer-centric foundations, and forming dynamic networks of highly empowered teams that communicate and coordinate activities in unique and powerful ways.
Participants in this session will:
- Gain an understanding of the rising importance of teams and networks in increasing adaptability in organizations today;
- Delve into the latest research on how organization design decisions can help or hinder productive, adaptable teams; and
- Walk away with tangible ideas for applying these concepts in their organizations.
Speakers:
This session will be recorded.
Track: The Symphonic Organization | To see other sessions in this track, please click here. | | | THE HUMANISTIC WORKPLACE | Humans and Technology: Not an OxymoronPANEL | 50 minutes | 10:10 a.m. – 11:00 a.m. | Frank Lloyd Wright Salon IJ
The “overwhelmed employee” is inundated by technology. Yet, when used properly, technology can actually enhance the employee experience. We will share stories from organizations that are leveraging vendors and technology to support a humanistic workplace.
Participants in this session will:
- Hear real life examples of technologies being deployed to enhance the employee experience across the HR suite;
- Explore the role of storytelling and strategic communications as the bridge between humans and technology; and
- Reflect on the impact of technology on the employee experience in their own organizations.
Moderators:- Pete DeBellis, Vice President, and Total Rewards Research Leader, Bersin™, Deloitte Consulting LLP
- Melissa Yim, Strategic Communications Offering Leader, and Sr Manager, Deloitte Consulting LLP
Panelists: - Larita Howard, HR Manager, Dignity Health
- Andrea Procaccino, CLO, NY Presbyterian Hospital
- Jessie Wusthoff, Director of Diversity Inclusion & Belonging, Clover Health
| | | | 10:10 a.m. – 12:20 p.m. | | SOLUTION PROVIDER | HR Solution Provider Roundtable SP | 50 Minutes | 10:10 am – 11:00 am | Copper
Gary Cole, HR Technology Strategy Practice Leader, and Managing Director, Deloitte Consulting LLP | | | | 11:00 a.m. – 11:30 a.m. | Networking break30 minutes | Sponsor Foyer
Join us for a quick snack and networking break sponsored by gold sponsor, HireVue. | | | | CONCURRENT SESSIONS | 11:30 a.m. – time varies (see sessions for details) | THE SYMPHONIC ORGANIZATION | Enabling Team Performance & Productivity With TechnologyPANEL | 50 minutes | 11:30 a.m. – 12:20 p.m. | Frank Lloyd Wright Salon IJ
Although technology in the workplace is ubiquitous, it is NOT making us more productive. In order to handle this problem, HR will need to rethink how workplace technology can be used smartly to simplify work and help increase performance and productivity. In this session, you will hear from companies that are doing just that.
Participants in this session will:
- Gain an understanding of how various HR technologies can be used to power personal productivity;
- Hear from organizations who have deployed smart technology to enhance the employee experience; and
- Learn how others are using technology smartly to make people more productive.
Moderator: Janet Clarey, Lead Advisor: Technology, Analytics, and Diversity & Inclusion, Bersin™, Deloitte Consulting LLP
Panelists:
- Minette Chan, Director, Global Sales & Technical Learning & Development, Synaptics
Pranay Chanda, Digital Consulting Leader, Cognizant Dom Price, Head of R&D and Work Futurist, Atlassian Jenn Saavedra, SVP, Talent & Culture, Dell, Inc.
Track: The Symphonic Organization | To see other sessions in this track, please click here. | | | THE HUMANISTIC WORKPLACE | Building a Humanistic Employee ExperienceRESEARCH | 50 minutes | 11:30 a.m. – 12:20 p.m. | Frank Lloyd Wright Salon GH In this session, we will introduce our new employee experience framework and preview findings from our upcoming High-Impact Employee Experience (HIEE) study. We will also discuss how critical organizational, personal, and cultural components of a worker-centric employee experience can support a more humanistic workplace to cultivate productivity and wellbeing.
Participants in this session will:
- Be introduced to critical elements of our new employee experience framework.
- Preview employee experience findings that differentiate high-performing organizations.
- Explore connections between a humanistic workplace and a positive employee experience.
Speakers:- Christina Rasieleski, Lead Advisor: Employee Experience and Rewards, Bersin™, Deloitte Consulting LLP
- Mathew Deruntz, Sr. Research Analyst, Bersin™, Deloitte Consulting LLP
This session will be recorded.
| | | | 12:20 p.m. – 1:30 p.m. | | Lunch 70 minutes | Wrigley Lawn
Join us for lunch hosted by platinum sponsor, Workday. Take a peek at table topics to help find like-minded peers. | | | | CONCURRENT SESSIONS | 1:30 p.m. – time varies (see sessions for details) | THE UNLEASHED INDIVIDUAL | Unleashing Individual GrowthTELL-A-STORY | 50 minutes | 1:30 p.m. – 2:20 p.m. | Frank Lloyd Wright Salon CD Rapid changes and disruptions require organizations and the individuals inside them to constantly adapt and evolve. Putting learning, performance feedback and development into the flow of work makes this possible and simplifies the employee experience.
Participants in this session will hear how organizations are optimizing career growth and performance of their people by:
- Liberating them from the manager as only source of truth about their performance;
- Enabling peer feedback and real-time performance data to inform learning recommendations and fine-tune how people work;
- Using mistakes as learning opportunities; and
- Encouraging and rewarding risk-taking.
Emcees:- Julie Hiipakka, Vice President, and Learning & Career Research Leader, Bersin™, Deloitte Consulting, LLP
- Amy Titus, Government & Public Sector Learning Services Practice Leader, and Managing Director, Deloitte Consulting LLP
Speakers:Deb Johnson, Chief Learning Officer, Deloitte Consulting LLP - Melissa Lanier Preston, Director of Leadership Development & Talent Management, T-Mobile
Emily Toebbe, Director, Data Analytics, Fidelity
Track: The Unleashed Individual | To see other sessions in this track, please click here. | | | THE PIONEERING HR FUNCTION | Pioneering New Technologies in HRTELL-A-STORY | 50 minutes | 1:30 p.m. – 2:20 p.m. | Frank Lloyd Wright Salon AB
With an increased adoption of new technologies across the enterprise, HR organizations have the opportunity to rethink their role in maximizing the value of humans and machines. Join in this “moth-style” storytelling session to hear true stories from practitioners who helped their organizations pioneer new technologies in HR.
Emcee:
- Matt Shannon, Senior Research Analyst, Bersin™, Deloitte Consulting, LLP
Speakers:- Pranay Chanda, Digital Consulting Leader, Cognizant
Bill Docherty, GM, ConnectMe, and Managing Director, Deloitte Consulting LLP - John Ferguson, VP, Leadership/Management Development, Citizens Bank
- Cheryl Johnson, Chief Human Resources Officer, Paylocity
Track: The Pioneering HR Function | To see other sessions in this track, please click here. | | | THE SYMPHONIC ORGANIZATION | Adaptive Space: Leveraging Networks to Drive AgilityCASE STUDY | 50 minutes | 1:30 p.m. – 2:20 p.m. | Frank Lloyd Wright Salon GH
To edge out the competition in today’s disruptive environment, you need to ensure that your company is agile―responding to change instantly and effectively. Fast and furious change is what you can count on in business today. In this session, Arena will highlight how you can transform your own company through leveraging network. This presentation will showcase how the use of network analysis can enable organizations to better understand how social capital helps to initiate, develop and amplify ideas.
Emcee: Julie Duda, Associate Vice President, Member Advisory, Bersin™
Speaker: Michael Arena, Author, Adaptive Space: How GM and Other Companies are Positively Disrupting Themselves and Transforming into Agile Organizations Track: The Symphonic Organization | To see other sessions in this track, please click here. | | | PANEL | 50 minutes |1:30 p.m. – 2:20 p.m. | Frank Lloyd Wright Salon IJ
While navigating ongoing digital transformation, forward looking HR teams are also evolving HR to deliver employee experiences that are human centered, personalized, compelling and memorable. In this session we will share stories of organizations that are bringing humanity into the workplace and creating an experience for employees that is human-centered.
Participants in this session will:
- Hear real life examples of human-centered design and programs.
- Consider the role of HR and other enabling functions in delivering positive employee experiences.
- Explore connections between work environment and employee experience.
Moderator: Christina Rasieleski, Lead Advisor: Employee Experience and Rewards, Bersin™, Deloitte Consulting LLP Panelists:- Heather Brazee, Director Employee Benefits and Wellness, Herman Miller
- Liz Thiel, Senior Director, Associate Experience & Workforce Architecture, Cerner
- Stefen Welch, Director, Diversity & Inclusion, Quicken Loans Family of Companies
Track: The Humanistic Workplace | To see sessions in this track, please click here. | | | | 2:20 p.m. – 2:30 p.m. | Transition break | | | | KEYNOTE | 2:30 p.m. – 3:30 p.m. | Primed to Perform: The Science of Total MotivationKEYNOTE | 60 minutes | Frank Lloyd Wright Salon EF
Too often, great cultures feel like magic. What if you knew the science behind the magic—a science so predictive and powerful that you could use it to unlock people’s innate desire to innovate, experiment, and adapt? Lindsay McGregor and Neel Doshi, authors of the New York Times bestselling book Primed to Perform, will share how you can do just that. They explain the counterintuitive science behind legendary cultures, building on over a century of academic thinking. While most organizations build cultures based on emotional pressure, economic pressure and inertia, they unlock higher performance when they enable play, purpose, and potential. The authors share how you can measure the strength of a culture and track its improvement over time. Most importantly, Primed to Perform teaches you how to build great cultures using a purposeful and sustainable approach—whether you’re a five-person team or a startup, a school, a nonprofit or a mega-institution.
Speakers:
Lindsay McGregor and Neel Doshi, Authors of Primed to Perform
| | |
|
|
