We designed our conference agenda to be highly interactive and customizable, so you can choose the sessions that best meet your needs and areas of interest. We are still putting the final touches on the agenda and invite you to check back frequently for updates. If you have any questions, please contact us.
| | Monday, May 10, 2021 10:00 a.m. – 3:00 p.m. CST | | | | | | | 10:00 – 10:30 a.m. | Welcome and opening with Michael Stephan, US Human Capital National Managing Partner | | | | | | | 10:30 – 11:30 a.m. | Dan Pink, bestselling author of “When: The Scientific Secrets of Perfect Timing"We all know that timing is everything. Trouble is, we don’t know much about timing itself. Our business and professional lives present a never-ending stream of “when” decisions. But we make them based on intuition and guesswork. Timing, we believe, is an art. In this provocative and entertaining presentation, multiple New York Times bestselling author Daniel Pink will show that timing is a really a science – one we can use to make smarter decisions, enhance our productivity, and boost the performance of our organizations. Drawing on a rich trove of research from dozens of fields, Pink will show: - How the hidden pattern of the day affects our analytic and creative capabilities – and how simple work rearrangements can improve our effectiveness,
- Why breaks are more important than we realize and what the emerging science reveals about the kinds of breaks that are most restorative for the modern workplace,
- Why reaching the midpoint of a project sometimes drags us down and other times fires us up – and how to tell the difference,
- The four ways that endings shape our behavior and how to use endings to spark motivation, improve customer experiences, and deepen a sense of meaning and purpose in the workplace,
- How groups synchronize in time – and how leaders can use the three rules of “synching fast and slow” to turbocharge team performance.
Deeply researched, packed with takeaways, and tailored to each audience, Pink’s presentation will leave you looking at your work, your organization, maybe even your life in fresh and invigorating ways. | | | | | | | 11:30 a.m. – 12:15 p.m. | Sheri Bronstein, Kate Phillips, and Ebony Thomas, Bank of America, and Jessica Britton, Elevating the Workforce Experience Businesses that deliver a compelling workforce experience are more likely to generate the kind of worker and customer loyalty that fuels business growth than those that do not. While many organizations are striving to create this positive experience, the complexities associated with doing so in an unpredictable and turbulent environment present considerable challenges. For example, only 12 percent of organizations in Deloitte’s 2020 Global human capital trends study indicate they are ready to address well-being at work, a key component of a good workforce experience. Deloitte defines Workforce Experience as “the relationship between the individual and the work they do, the people they work with, the places they work, the technology they use, the organization they work for, and their personal well-being.” This definition includes every on-payroll (employees) and off-payroll worker (including owners, contractors, consultants, gig workers, and crowd-sourced talent) and often demands an unprecedented level of cross-functional vision, connectivity, and collaboration from C-Suite leaders.
Join Deloitte Consulting leaders and executives from Bank of America in this discussion about the strategies for being a great place to work. We’ll discuss some of the steps Bank of America has taken to prioritize the health and safety of its teammates, clients and communities, by expanding its benefits, programs, and commitments, which other leaders may consider for their organizations.
Participants in this session will be able to:
- Identify the top components of a compelling workforce experience that leads to greater team and client engagement
- Describe why a holistic approach is best suited for achieving people and business related outcomes
- Anticipate and learn from the opportunities associated with creating this experience
| | | | | | | 12:15 – 12:30 p.m. | Break | | | | | | | 12:30 – 1:45 p.m. | Tech treks Tech treks are designed to inform and inspire networking and discussion throughout the virtual event. The tech trek consists of a series of short vendor or solution briefings, including an overview of their capabilities, roadmap, and differentiators. The briefings are followed by a virtual roundtable with fellow attendees to share thoughts, insights, questions, and stories with each other based on the topic and solutions reviewed—all facilitated by our industry leading analysts. Talent marketplace and mobility: Join us on a collective tour of products / solutions curated from our IMPACT vendor community related to the landscape of technologies around talent marketplaces and mobility, including skills and capability engines, principles, and classifications. Diversity, equity, and inclusion: Join us on a collective tour of products and solutions curated from our IMPACT vendor community related to the landscape of technologies that can be applied toward organizational diversity, equity, and inclusion. | | | | | | | 1:45 – 3:00 p.m. | Tech treks Learning in the flow: Join us on a collective tour of products / solutions curated from our IMPACT vendor community related to the landscape of technologies that can be applied toward organizational learning in the flow, which includes digital adoption platforms and other learning technologies. Work re-architected is not merely process reengineering. Rather, it involves rethinking how technology and humans work together. Shifting our focus from output to outcomes, how do we redesign work using technology that truly unlocks human potential and productivity to achieve new advantages around cost, value, and meaning? Join us on a collective tour of products / solutions curated from our IMPACT vendor community related to the landscape of technologies that can be applied toward rearchitecting work. | | | | | | | Tuesday, May 11, 2021 10:00 a.m. – 3:00 p.m. CST | | | | | | | 10:00 a.m. – 3:00 p.m. | Immersive learning – Activating culture with Cindy Kay Olson, Executive Strategic AllianceSensing, shaping, and activating an organizational culture that stimulates teams, nurtures belonging, and increases adaptability across the enterprise is often essential for sustainable growth and performance in an increasingly competitive environment. Given the events of the past year and the potential for future similar challenges, leaders must be prepared to adapt and shape their workforce culture to thrive and perform through any circumstances. Our culture Immersive will highlight how to think and lead differently—how to build resilience, belonging, and performance into the fiber of your organization’s DNA to leverage culture for a strategic advantage. | | | | | | | | Immersive learning – Re-architecting work with Erica VoliniCOVID-19 has served as a time machine to the future of work. At this peak moment of acceleration, what choices do companies want to make to thrive? Where do they want to go? Are they ready for 2022?
As we reconnect, recover, reboot, it’s time to rethink the importance of work in the future of work. Work isn’t just a series of steps or outputs. Nor is it just something people do. Work is the key to connection. Work is the key to creativity. Work is the key to innovation. If done right, work is the key to productivity and bottom-line results.
What can happen when we apply the principles of architecture to the work itself? Form and function. Art and science. Design and build. Great architectural design draws us in and enlarges our experience, often in ways we can’t entirely explain. Re-architecting work in the Future of Work will do the same.
Re-architecting work will distinguish and elevate our clients’ business. Their people. Their potential. Their productivity. Put Work at the center of transformation efforts and we will make work better for humans, and humans better at work. | | | | | | | | Immersive learning – Exponential HR with Kelly Pereira, Royal Bank of Canada and Elizabeth Adefioye, Ingredion (facilitated by Art Mazor and Jodi Baker Calamai)The pace of change is exponential. Across the globe we see an increasing number of economic, social, political, and technological disruptions catalyzing change around the way we live and work. These forces are challenging business strategies, organizational behavior, and ways of working. In response, many organizations are transitioning to new business models, deploying innovative operating practices, digitizing work, and being more present in the communities in which they operate. These organizations are looking to HR to be at the forefront and meet these challenges. But to do so, HR will need to move faster, innovate, anticipate challenges, adapt quicker— all while focused on business outcomes. Traditional HR operating models and ways of working are often obsolete. It’s time to reimagine HR by rethinking the function’s roles, capabilities, structures, processes, and technology. | | | | | | | 12:00 – 12:30 p.m. | Networking break: Sponsored by ServiceNow | | | | | | | 2:30 – 3:00 p.m. | Networking break: Sponsored by Workday | | | | | | | Wednesday, May 12, 2021 10:00 a.m. – 3:00 p.m. CST | | | | | | | 10:00 a.m. – 3:00 p.m. | Immersive learning – Adaptable teams with John Mendez, Dell Creating high-performing, adaptable teams is essential for organizations to compete in today's complex and constantly changing environment. Adaptable Teams can unlock latent productivity and growth, accelerate the execution of business strategy, and improve organizational performance. | | | | | | | | Immersive learning – Equity evolving: Making diversity, inclusion, and anti-oppression real at work with Sarah Gretzko, Mastercard, and Ayo OdusoteThe monumental events of 2020 cast a spotlight on racial and social injustices and started a movement to reinvent organizational diversity, equity, and inclusion. A year later, what’s changed and what needs more sustained focus? DEI practitioners are starting to include antiracism and anti-oppression in their work. Organizations are starting to share representation and sentiment data about their workforce. The voices and perspectives of workers from underrepresented identities are helping to contribute to improvements for workers, customers, and stakeholders. Yet the pandemic’s fallout has included women giving up their jobs, disproportionate infection rates among people of color, strongly divided political sentiment, and higher levels of unemployment and underemployment. As we look forward, what can do we do to ensure we maintain and accelerate momentum toward equity? | | | | | | | | | | | | | | | 12:00 – 12:30 p.m. | Networking break: Sponsored by BetterUp | | | | | | | 2:30 – 3:00 p.m. | Networking break: Sponsored by Eightfold | | | | | | | Thursday, May 13, 2021 10:15 a.m. – 1:00 p.m. CST | | | | | | | 10:15 – 11:15 a.m. | Q&A moderated by Tom Morrison Big potential: How transforming the pursuit of success raises our achievement, happiness, and well-being Until now, we've been taught that to be successful, we must better ourselves and rise above others. The pursuit of fulfilling our potential has been individual and isolated. Research now clearly shows that this self-focused approach to achievement puts a cap on our happiness and success. It is only by pursuing potential in an interconnected way that we are able to achieve the heights of our potential in business and education. Only by making others better as we grow, can we see what we are truly capable of. Based on Shawn’s research, new findings using Big Data revealing the ripple effect of our actions, and his work in 50 countries, he outlines a five stage strategy for achieving interconnected success and how to apply them to your work and home life for greater energy, productivity, and success. | | | | | | | 11:15 a.m. – 12:00 p.m. | Kraig Eaton, David Mallon, Jeff Schwartz, Erica Volini, Human capital trends for a world disruptedDeloitte’s global human capital trends report is the world’s largest longitudinal study focused on human capital topics. Over the report’s 11-year history, our annual global human capital trends report has offered readers an opportunity to understand each moment in history by viewing the economic, cultural, and technological landscape through the perspective of people and business. This year, the opportunity has never been greater to explore how leading organizations are reframing their organizational and workforce strategies to navigate a disrupted world. In this session, we will explore how leading organizations are adopting a mindset shift from a focus on surviving to the pursuit of thriving – using disruption as a catalyst to make meaningful changes in how they approach work, the workforce, and the workplace. Upon completion, participants in this session will: - Understand key human capital imperatives as organizations emerge from COVID-19 and prepare to navigate perpetual disruption
- Know the strategies and practical steps that organizations are employing to bring distinctly human strengths to the fore
- Appreciate why leading organizations are shifting their focus from optimizing work to completely redesigning and re-architecting work
- Have a deeper knowledge of some of the most pressing human capital trends facing organizations today
| | | | | | | 12:00 – 12:45 p.m. | Valerie Rainford, Elloree Talent Strategies, Joe Ucuzoglu and Kavitha Prabhakar, Sustainable change for the black workforceLeaders across every industry are deepening their diversity, equity, and inclusion commitments in response to the pandemic and ongoing racial justice issues that have been magnified by recent events. How are they leveraging the lessons learned from this past year to disrupt the status quo and create lasting change in our workplaces and in society? In this candid fireside chat, Valerie Rainford, Founder and CEO, Elloree Talent Strategies, and Deloitte US leaders Joe Ucuzoglu, CEO, and Kavitha Prabhakar, Chief Diversity, Equity, and Inclusion Officer, discuss their organizations’ DEI journeys and share their perspectives on how we can amplify support for the Black workforce | | | | | | | 12:45 – 1:00 p.m. | Closing remarks with Simona Spelman, Human capital as a service leader | |
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